Hybrid cloud: the secret power that’s driving the success of AI AI holds immense potential for businesses, sparking major innovations and boosting efficiency. But challenges such as data security, scalability...
Category - Report
The Forrester Wave™: Customer Service Solutions, Q1 2024
The Forrester Wave™: Customer Service Solutions, Q1 2024 As the largest segment of the CRM market, customer service and support (CSS) continues to grow. ServiceNow has been named a Leader for the first time, in The...