The Forrester Wave™: Customer Service Solutions, Q1 2024 As the largest segment of the CRM market, customer service and support (CSS) continues to grow. ServiceNow has been named a Leader for the first time, in The...
Category - Cloud
Find out how to turn AI into real business value
Find out how to turn AI into real business value AI and generative AI are creating a real buzz in the business world – but how do you turn this potential into tangible value? How can you build an effective strategy for...