As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used business applications, including office productivity, customer relationship management (CRM), customer care, and more – to the public cloud. In today’s remote workplace, in which work from home (WFH) and work from anywhere (WEA) have become the new normal, this cloud-first strategy is a productivity booster for office employees, remote workers, IT staff, and others who need to stay connected with each other, as well as customers, business partners, and suppliers, regardless of their locations or devices.
In this ebook, you will learn how unified communications as a service (UCaaS) can boost employee productivity and improve customer satisfaction by enabling unified communications for your remote workforce.