Secure, Frictionless Customer Identity and Access Management

Since the pandemic, citizens globally feel more comfortable engaging with government digitally, according to a recent report that compiled data from a range of studies.1 In the United States, for example, while citizens still want to reach out via phone, 62% also want to use their smartphone, tablet, or computer to connect with their local government. Citizens are looking for easy and secure ways to interact with government bodies. Where this kind of experience exists, agencies find they are better able to meet citizen expectations while maintaining fiscal responsibility. In addition, the more government bodies can provide services with a positive citizen experience, the study shows, the more citizens are satisfied with those services and trust the government.

Check out this whitepaper to know why is using a single digital credential important.