Enabling parcel deliveries with reduced contact
Online retailers striving to ensure the best parcel delivery experience for customers face a range of challenges. Among them delivering the rapid convenient service that shoppers want and expect. Adding to this, recent times have given rise to a new aim – that of reduced contact deliveries. To costeffectively meet expectations, retailers are seeking to optimise their delivery channels.
It is reported that UK online sales rose by 22 per cent in the first week of April compared to the same time last year, according to IMRG. With stores closed and people staying at home, more shoppers have gone online to make their purchases.