The Future of Retail: Recommendations from IDC

The Retail industry has faced unprecedented challenges over the past year, accelerating the need for online retail, new shopping experiences, and sustainable business. How can your retail business transform cost-effectively?

According to IDC there are five forces that reshape the Retail industry towards a Digital-First future:

• Sustainable Supply Chain.
• Multi-Nodal Inventory Management – despite strong e-commerce growth, stores will remain essential.
• New spending patterns – from e-commerce to contactless payments, to more sustainable spending patterns.
• Immersive & Personalized Customer Experiences.
• New Partnerships – capture new opportunities and expand offering.

IDC also have a set of 4 recommendations to reignite your future as a Retailer and how, with the right technology, you can transform your organization towards that sustainable future. If you are interested to hear their recommendations, we suggest listening to this session that was recently held at an event. Or have a look at the presentation they shared.

We trust this is valuable for you and your organization.