The Future of Financial Services: Recommendations from IDC
The Financial Services Industry has faced unprecedented challenges over the past year, but now shows accelerating growth through targeted technology investments. According to IDC to stay competitive in the emerging digital financial services landscape companies should be open, customer-centric, data-driven, and more efficient.
- Open and connected – Emerging ecosystem of players deliver value beyond traditional products and services requires a more open data exchange with that ecosystem.
- Customer-centric – The customer is moving to the center of the ecosystem.
- Data-driven – To transform customer experiences, compliance, security, enable the organization to make smarter decisions and build new products and business models.
- Cost Efficient – Strong need of the sector to improve productivity and reduce cost.
IDC also have some recommendations as to what is important now in FSI. And how, with the right technology, you can transform your organization to not only survive, but also thrive in a post-pandemic world, embracing the changes.
If you are interested to hear their recommendations, we suggest listening to this session that was recently held at an event. Or have a look at the presentation they shared.
We trust this is valuable for you and your organization.