A 13-question checklist for retail loss prevention and store operations leaders

Self-checkout now accounts for 28.5% of all retail loss, up from under 10% in 2018 (ECR Retail Loss, 2026). Most of that loss is not deliberate. It comes from common loss patterns: a barcode that did not scan, an item left in the basket, or a produce code entered incorrectly.

A 13-question checklist to help loss prevention and store operations leaders assess self-checkout vendors.