Every last-mile solution out there will help you improve efficiency and reduce costs if you use it properly. But, as you shop around and compare technical features and vendor characteristics, there are some checklist items you should consider mandatory. We’ve based this list on what we hear from our own customers and users who have used multiple products over the course of their careers.

The four we’ve included here are things that will directly impact the level of ROI you get from your investment and the headaches (or lack thereof) you have down the road. You may have to do some digging to get hard answers, but it will be well worth it in the end.