WisdomInterface
ITWebinar

Digital Transformation & Connecting with Customers: The before & after COVID-19

There aren’t many times where disruption happens this quickly and your business is forced to react, however that is what we are facing now. In order to survive, your business has to face this new normal head-on.

Now what? Digital Transformation is one way we can emerge on the other side stronger.

In this webinar recording, Chief Strategy Officer and subject matter expert Fredrik Johnsson will share which approaches are right for digital transformation efforts in enterprises. We explore the current trends and technology available on the market, and discuss which steps you should take to move faster.

In this webinar recording we discuss:

  • What is digital transformation?
  • COVID-19: The before & after moment in digital transformation
  • Impact on consumer behaviour & the future of work
  • How to communicate with your customers in the digital era
  • Benefits of investing in customer experience now
  • BONUS: Examples from our customers – digital showrooms & virtual stores our customers + KPIs
ITWebinar

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