Supply chains, vendor payments, and other internal and external processes are slowed as people search for new ways to accommodate previously face-to-face or manual tasks. Organizations cannot afford disruption of vital documents. IDC found that 60% of new projects added to IT’s 2020 road map will address weaknesses in business resiliency, such as a dependency on manual signing processes. Adopting electronic signatures will be key to accelerating the move to digital document processes and establishing future resiliency.