Keeping tax exempt customers happy

Document management is complex, with variations in tax jurisdictions
 across the country. But a poor process for handling exemptions can be a
 source of frustration, reducing customer retention and company profits.
 Improperly collecting and managing exemption data by employees
 or within internal systems can have huge consequences downstream.
 Mismanagement leads to inaccurate billings, employees spending
 valuable time fixing errors, order delays, huge audit assessments, and
 other liabilities