Process Mining shows us all activities and variants we have. That transparency then allows teams at Siemens to optimize their processes according to their goals.

Siemens recognized the EMS’s potential to help them solve the problem very early on. Their audit department trialed Celonis in 2011, the same year Celonis launched. Back then, the aim was to find a solution capable of making Siemens’ audit process perfectly transparent and holistic.

These efforts lead to tangible outcomes. Within Order-to-Cash, Siemens has increased its automation rate by 24% and reduced rework by 11% globally, resulting in 10 million fewer manual touches per year.

Dr. Lars Reinkemeyer, Global Process Mining Lead, Siemens