How consumer habits changed in 2020 and which ones are here to stay
Online shopping preferences have changed since the start of the Covid-19 pandemic. A majority of consumers are shopping online more, and they’re increasingly likely to compare one merchant’s website against another and abandon their carts in search of better deals and an easier buying experience.
Consumers are also more concerned about the environmental factors of eCommerce than they were before the pandemic, and many are willing to pay more for something from an environmentally friendly retailer.
Download this report to know how global consumers online shopping behaviours changed and how Covid-19 pandemic accelerated trends.