In a world where organisations are looking for every morsel of advantage, improving the employee experience can provide impressive results. According to Gallup, employers who focus on employee engagement experience 17% higher productivity, 24% lower turnover, and 21% higher profitability.
But creating a great employee experience isn’t just an HR function. In fact, finance has a significant role to play in implementing the technology and processes necessary to help employees focus on meaningful work instead of paperwork. Not only does it make life better for employees, but it makes things easier for finance. For example, by making sure the tools their employees use to submit expenses, process invoices, and book travel are easy to use, finance can also achieve the visibility and compliance they need to control costs, forecast cash flow, and gain insights that help the bottom line.
No matter how you look at it, improving employee experience is finance’s business. Here are the seven steps finance should take to start improving employee experience.