2021 Digital Trends Public Sector in Focus

The state of digital readiness within public sector organisations has been a hot topic for years and, over the past year, it has been further thrust into the spotlight. At a surface level, the use of digital technology by governments, hospitals and other public bodies as part of their response to the pandemic – an era of government communication through video conferencing and data-driven decision making – has been obvious.

But, at the same time, this has also been a period when government initiatives have been hampered by outdated technology, barriers to international data sharing, divergent pandemic modelling, and the challenges of on-the-fly application development.