Research shows employees feel most connected through voice communication. In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the...
Category - Whitepaper
How Telecoms Can Embrace the Omni-Digital Era
Challenges that telecoms should address to differentiate through customer experience Customers have more reasons than ever to contact their telecom providers. The expansion of services with varying degrees of offers...