2025 Customer Experience Report Indian customers demand fast, personalized service—but many businesses are falling short. Slow response times and complex workflows are driving dissatisfaction, with customers more likely...
Category - IT
3 strategies for CX leaders to unlock AI-powered transformation
3 strategies for CX leaders to unlock AI-powered transformation How can you use GenAI to reduce daily case volume by 41% and inbound call volume by 19%? That’s what organizations are achieving with ServiceNow’s AI...
