Supporting remote work is essential in today’s flexible work environment. UCaaS enables seamless communication for remote and mobile employees, ensuring they stay connected and productive, no matter where they are. The...
Category - IT
The key to building a customer-centric culture: Combining your unified communications and contact center solutions
In fact, 80% of customers now view customer experience as being of equal importance to the products the company sells.1 With the importance of customer retention, it’s also worth noting that 91% of customers are likely...